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Amazon executives have been striving to establish a successful gaming division for many years. This includes partnerships with Amazon Prime Gaming, Twitch and the gaming press, as well as their work on Amazon games such as Lost Ark and New World, which they have developed under Amazon Game Studios.
A so-called former employee of Amazon Game Studios made negative comments about the publisher’s work environment and games on the official Lost Ark forum. According to the same person, these mistakes lie behind the company’s thinking that it will never succeed in the gaming industry.
Amazon games have been canceled many times since they were released
In October 2016, PC and console projects were presented, which according to Amazon are expected to be successful. Breakaway, a 4vs4 team-based multiplayer beat’em up game was canceled in 2018 during its incubation phase. Similarly, Cruible, which was to be a free-to-play multiplayer third-person shooter, came out so disastrously that the game was downloaded into beta and then canceled altogether.
After two unsuccessful games, Amazon Game Studios embarked on their third project, New World. The game’s servers are still online, and Amazon managed to attract almost a million players to Aeternum at the time of its launch.
Player numbers dropped rapidly over the process. According to Steam listings, the number of people currently playing the game online at the same time is just over 21,000. Almost ten months old is not an impressive number at all for such an ambitious MMO project.
Amazon’s list of canceled games includes Breakaway, Crucible, Nova, Intensity and Lord of the Rings MMO. On the face of it, the company’s list of games that it has actually released for PC and consoles consists of The Grand Tour Game, Twitch expansion Dragon’s Lair, and New World. Therefore, Amazon is offered to play games, but it is very prone to cancellation later.
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One of Amazon Game Studios’ biggest successes is Lost Ark, which they only published in the West and was originally developed by Smilegate . Against the free-to-play MMO game celebrated in all other regions, Amazon as a publisher is again among those who have been subjected to a barrage of criticism.
Gamers are not at all happy with Amazon’s work on bot attacks in the game, communication problems, update policies, unwarranted maintenance work on servers. For this reason, Lost Ark is seen as one of the success among Amazon games and loses over time.
Former Amazon Game Studios employee reveals the truth of the matter
What lies behind these results, which show that Amazon can be very successful, as well as go down such a path of failure and misfortune? A person claiming to be a former Amazon Game Studios employee described what goes on behind Amazon games on the Lost Ark forum. Despite the fact that the forum entry has been removed by Amazon, it is still possible to access the archived version of the site .
The man, who calls himself Mateo, reportedly worked as a Games Specialist at Amazon Game Studios. He must have not warmed up much to his former employer or cooled down completely, he made the following important statements:
- “Lost Ark Customer Service doesn’t have enough resources or knowledge of the game. there are only two issues that they can help with, these are: teleporting the character somewhere (loading problems) and restoring the character (in exceptional cases). They search for everything else on the internet themselves.”
- It is stated that the working environment is very bad and that the “Smear culture” prevails. “You have no value as employees,” he says, noting that his colleagues are also frustrated with Amazon and the game. (Insufficiency of payments made is mentioned) “Games with potential are being driven against the wall. (Like Lost Ark)”
- Mateo says even employees are forced to buy the game. “The biggest problem is that Amazon only cares about sales and profits. He has no passion for game development here. Those with this passion are running away from Amazon in disappointment.”
There has been no official explanation for these allegations yet. The fact that Mateo’s claims about Amazon games and the studio are not shown any evidence is another important aspect of the job. Yet his criticisms match the current circumstances.
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